




Versa-Tile BBQ Griddle by Char-Broil
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Delivery & Return
UK delivery services
- UK Standard Delivery (2–4 business days) to UK addresses; free on all orders.
- Tracked services with an email tracking link on dispatch.
- International shipping is currently not offered.
Dispatch times
- Orders placed by 12:00 (noon) UK time aim to dispatch same or next business day.
- Large/bulky items or peak periods may need extra handling; we’ll notify you.
Access & delivery restrictions
- Please ensure suitable access for bulky cartons/pallets; staircases or narrow entries may require special arrangements.
- A person aged 18+ must accept delivery for gas‑compatible appliances.
Missed deliveries & address issues
- For missed deliveries or address corrections after dispatch, re‑delivery fees may apply. We’ll help rearrange promptly.
Change-of-mind returns
Return unused, unassembled items within 60 days of delivery for refund or exchange.
Must be resalable, with all accessories and original packaging.
Free returns (UK mainland)
Email contact@smokaybbq.co.uk with your order number to start a return. Eligible items get a pre-paid return label.
Exclusions
Used, assembled, heat-exposed, or fuel-contaminated goods (including fired grills) are non-returnable unless faulty.
Hygiene-sealed items if seal opened.
Customised/made-to-order items except for faults.
Faulty or incorrect items
Report within 48 hours (with photos). We’ll repair, replace, or refund, and cover collection cost if confirmed faulty.
Refunds
Processed to original payment method within 3–10 business days after inspection.
Return address
SMOKEY BBQ LIMITED (Returns)
191 Horton Road, Yiewsley, West Drayton, United Kingdom, UB7 8HP
Returns & Exchanges
You can return eligible, unused, unassembled products within 60 days of delivery for a full refund or exchange. Returns must include all accessories and original packaging.
Email contact@smokaybbq.co.uk with your order number and reason for return. We’ll send return instructions and, where eligible, a pre-paid shipping label.
Yes — used, heat-exposed, or fuel-contaminated BBQs cannot be returned unless faulty. Hygiene-sealed goods are returnable only if unopened
Refunds are processed to the original payment method within 3–10 business days after inspection of returned goods.
Delivery
Standard UK delivery takes 2–4 business days from dispatch. Orders placed before 12:00 (noon) are typically shipped the same or next working day.
Express delivery options may appear at checkout during eligible periods. Weekend delivery is available in select areas — fees vary by courier.
At this time, we only ship within the United Kingdom.
At this time, we only ship within the United Kingdom.
We’ll work directly with our courier partners to locate your shipment and provide updates. If the parcel is confirmed lost, we’ll send a replacement or refund your purchase.
Product & Safety Information
Unless stated otherwise, gas cylinders and regulators are sold separately. Always use compatible UK-spec regulators and hoses.
Never. All BBQs and smokers must be used outdoors in a well-ventilated area away from enclosed spaces, walls, and overhangs.
Use the type recommended by the manufacturer (charcoal, briquettes, wood pellets, or propane). Using the wrong fuel type can void your warranty
Allow it to cool fully, then remove debris with a wire brush. Avoid harsh chemicals — use mild detergent and water. Always disconnect gas before cleaning.
Payments & Invoices
We accept all major debit and credit cards, PayPal, and other secure options displayed at checkout.
Yes. All payments are encrypted and processed through secure third-party gateways. Smokey BBQ never stores your card information
Yes. All displayed prices are inclusive of UK VAT (20%).
Absolutely — email contact@smokaybbq.co.uk with your order number, and we’ll send a digital invoice.
One machine that will cook Burgers, Pizza, Breakfast and more!
The Versa-Tile® with its patented 3-in-1 Tile Cooking System offers you
a griddle, grill, and pizza oven in one. Thanks to easily
interchangeable tiles, the possibilities are endless. Crispy pizzas come
out perfect using the pizza attachment and the domed lid, while steaks
cook beautifully on the cast iron grill grate tile. With the griddle
tile, you get an expanded cooking surface for veggies, tacos, or smashed
burgers. Whatever you’re making, you’ll keep all your guests happy –
whatever the occasion!
- 70cm x 50cm Cooking Surface
- Ceramic-coated Steel flat-top griddle surface
- Enamelled Cast Iron Searing Grate
- Cooks at up to 370C
- Hood
- Sturdy Wheels
- Side Shelf
- Gas Hose and Regulator included
- Overall Size: 143cm Wide x 66cm Deep x 93cm High
Patented 3-in-1 Tile Cooking System: The integrated tile system provides
three interchangeable cooking surfaces. Use the griddle for a large
cooking area, or switch to the open grill grate or pizza attachment with
a domed lid as needed. The system enables you to combine different
cooking styles – grilling, frying, roasting, baking – all in one grill.
Endless possibilities with Versa-Tile!
Endless cooking possibilities with the griddle surface: The
ceramic-coated steel griddle is 70 x 50 cm and has raised edges along
with a drainage hole for excess oil and cooking juices. Whether it’s
breakfast, lunch, or dinner: the griddle lets you prepare tacos,
pancakes, smashed burgers, or grilled cheese with ease. You can even
place pots and pans directly on it. With the Versa-Tile, anything is
possible!
Flexible cast iron grill grate for perfect sear marks: The enameled cast
iron grill grate is easy to insert by hand into the tile system. It’s
perfect for grilling steaks with beautiful sear marks and rich flavours.
Plus, it’s durable, rust-free, and easy to clean.
Pizza oven with dome for a delicious italian meal: Craving pizza like
you’d get in Italy? Just pop in the pizza attachment, place the tile
with the pizza side up, and close the lid with its pizza dome. The
Versa-Tile transforms into a pizza oven. Now you can bake your own
crispy-crusted pizza at home. Plus, if you flip the pizza attachment,
you can use it as a handy wok holder.
Optimal heat distribution across 2 zones: Treat yourself and your guests
to a variety of dishes using two different cooking zones. The powerful
stainless steel burners are independently adjustable. Tailored to the
tile system, the U- and O-shaped burners ensure even heat distribution
across the whole surface.
Q & A
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Smokey BBQ Ltd
UK-registered company dedicated to bringing quality outdoor cooking gear to enthusiasts nationwide.
We focus on reliable products, clear advice, and transparent service.
Our mission is simple: Better BBQs, less fuss, real flavour.
Registered Company: Smokey BBQ Ltd (15590024)
Address: 191 Horton Road, Yiewsley, West Drayton, UB7 8HP
Email: contact@smokaybbq.co.uk












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