Pit Boss Pro Series 2 850 WiFi Pellet Grill
Delivery & Return
UK delivery services
- UK Standard Delivery (2–4 business days) to UK addresses; free on all orders.
- Tracked services with an email tracking link on dispatch.
- International shipping is currently not offered.
Dispatch times
- Orders placed by 12:00 (noon) UK time aim to dispatch same or next business day.
- Large/bulky items or peak periods may need extra handling; we’ll notify you.
Access & delivery restrictions
- Please ensure suitable access for bulky cartons/pallets; staircases or narrow entries may require special arrangements.
- A person aged 18+ must accept delivery for gas‑compatible appliances.
Missed deliveries & address issues
- For missed deliveries or address corrections after dispatch, re‑delivery fees may apply. We’ll help rearrange promptly.
Change-of-mind returns
Return unused, unassembled items within 60 days of delivery for refund or exchange.
Must be resalable, with all accessories and original packaging.
Free returns (UK mainland)
Email contact@smokaybbq.co.uk with your order number to start a return. Eligible items get a pre-paid return label.
Exclusions
Used, assembled, heat-exposed, or fuel-contaminated goods (including fired grills) are non-returnable unless faulty.
Hygiene-sealed items if seal opened.
Customised/made-to-order items except for faults.
Faulty or incorrect items
Report within 48 hours (with photos). We’ll repair, replace, or refund, and cover collection cost if confirmed faulty.
Refunds
Processed to original payment method within 3–10 business days after inspection.
Return address
SMOKEY BBQ LIMITED (Returns)
191 Horton Road, Yiewsley, West Drayton, United Kingdom, UB7 8HP
Returns & Exchanges
You can return eligible, unused, unassembled products within 60 days of delivery for a full refund or exchange. Returns must include all accessories and original packaging.
Email contact@smokaybbq.co.uk with your order number and reason for return. We’ll send return instructions and, where eligible, a pre-paid shipping label.
Yes — used, heat-exposed, or fuel-contaminated BBQs cannot be returned unless faulty. Hygiene-sealed goods are returnable only if unopened
Refunds are processed to the original payment method within 3–10 business days after inspection of returned goods.
Delivery
Standard UK delivery takes 2–4 business days from dispatch. Orders placed before 12:00 (noon) are typically shipped the same or next working day.
Express delivery options may appear at checkout during eligible periods. Weekend delivery is available in select areas — fees vary by courier.
At this time, we only ship within the United Kingdom.
At this time, we only ship within the United Kingdom.
We’ll work directly with our courier partners to locate your shipment and provide updates. If the parcel is confirmed lost, we’ll send a replacement or refund your purchase.
Product & Safety Information
Unless stated otherwise, gas cylinders and regulators are sold separately. Always use compatible UK-spec regulators and hoses.
Never. All BBQs and smokers must be used outdoors in a well-ventilated area away from enclosed spaces, walls, and overhangs.
Use the type recommended by the manufacturer (charcoal, briquettes, wood pellets, or propane). Using the wrong fuel type can void your warranty
Allow it to cool fully, then remove debris with a wire brush. Avoid harsh chemicals — use mild detergent and water. Always disconnect gas before cleaning.
Payments & Invoices
We accept all major debit and credit cards, PayPal, and other secure options displayed at checkout.
Yes. All payments are encrypted and processed through secure third-party gateways. Smokey BBQ never stores your card information
Yes. All displayed prices are inclusive of UK VAT (20%).
Absolutely — email contact@smokaybbq.co.uk with your order number, and we’ll send a digital invoice.
The Pit Boss Pro Series 850 is not only Bigger. Hotter. Heavier…but Now
Smarter too!
Primary differences between this Pro Series grill and the standard
Navigator;
- WiFi controllability
- Enhanced Pro Series Control Board
- PID Probe = the most accurate probes available
- Cast Iron Cooking Grids
The PB850PS2 Wood Pellet Grill features a digital PID control board and
advanced technology for even temperatures, more all-natural hardwood
smoke, and convenient Wi-Fi and Bluetooth compatibility.
Using the Smoke IT app, get ready to maximize your grilling experience,
control temperature settings, monitor your grill’s meat probes, and
more, all from anywhere you like!
The PB850PS2 delivers the renowned Pit Boss 8-in-1 versatility to sear,
smoke, bbq, roast, char-grill, braise, bake, and grill. With a
temperature range of 82° – 260°C and our patented Simple Slide-Plate
Flame Broiler allowing direct flame searing up to 538°C.
The PB850PS2 Wood Pellet Grill has an 5,484 square centimeter cooking
area with two tiers of removable cooking grids. This powerful machine
delivers unbeatable results using 100% all-natural hardwood fuel.
Additional features of the Pit Boss Pro Series PB850PS2 Wood Pellet
Grill include a 9 KG hopper capacity with an easy-pellet-cleanout door,
porcelain coated cast iron cooking grates for perfect sear marks, a
folding front shelf and solid side shelf with built-in tool hooks, one
included meat probe and the Pit Boss best-in-class 5-year warranty.
- 5,484 square centimeter cooking area
- Digital PID control board
- Wi-Fi and Bluetooth compatibility
- Pairs with the Pit Boss Smoke IT app
- Temperature range of 82° – 260°C
- Removable Ash Management
- Features Simple Slide-Plate Flame Broiler
- 538°C direct flame searing
- Consistent indirect heat
- Porcelain coated cast iron cooking grids
- 8 -In-1 cooking versatility
- Two meat probe ports with one meat probe included
- Fan forced convection cooking
- Automatic Start-Up and Cool Down
- Fueled by 100% Hardwood Pellets
- Adjustable smoke-stack
- Heavy-duty steel construction
- High-temperature powder coat finish
- Solid steel side shelf with built-in tool hooks
- Solid steel front shelf that folds up and down
- Grease management system with easy clean bucket included
Q & A
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Smokey BBQ Ltd
UK-registered company dedicated to bringing quality outdoor cooking gear to enthusiasts nationwide.
We focus on reliable products, clear advice, and transparent service.
Our mission is simple: Better BBQs, less fuss, real flavour.
Registered Company: Smokey BBQ Ltd (15590024)
Address: 191 Horton Road, Yiewsley, West Drayton, UB7 8HP
Email: contact@smokaybbq.co.uk
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