
















Kamado Joe® Classic Konnected Joe™ Digital Charcoal Grill and Smoker
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Delivery & Return
UK delivery services
- UK Standard Delivery (2–4 business days) to UK addresses; free on all orders.
- Tracked services with an email tracking link on dispatch.
- International shipping is currently not offered.
Dispatch times
- Orders placed by 12:00 (noon) UK time aim to dispatch same or next business day.
- Large/bulky items or peak periods may need extra handling; we’ll notify you.
Access & delivery restrictions
- Please ensure suitable access for bulky cartons/pallets; staircases or narrow entries may require special arrangements.
- A person aged 18+ must accept delivery for gas‑compatible appliances.
Missed deliveries & address issues
- For missed deliveries or address corrections after dispatch, re‑delivery fees may apply. We’ll help rearrange promptly.
Change-of-mind returns
Return unused, unassembled items within 60 days of delivery for refund or exchange.
Must be resalable, with all accessories and original packaging.
Free returns (UK mainland)
Email contact@smokaybbq.co.uk with your order number to start a return. Eligible items get a pre-paid return label.
Exclusions
Used, assembled, heat-exposed, or fuel-contaminated goods (including fired grills) are non-returnable unless faulty.
Hygiene-sealed items if seal opened.
Customised/made-to-order items except for faults.
Faulty or incorrect items
Report within 48 hours (with photos). We’ll repair, replace, or refund, and cover collection cost if confirmed faulty.
Refunds
Processed to original payment method within 3–10 business days after inspection.
Return address
SMOKEY BBQ LIMITED (Returns)
191 Horton Road, Yiewsley, West Drayton, United Kingdom, UB7 8HP
Returns & Exchanges
You can return eligible, unused, unassembled products within 60 days of delivery for a full refund or exchange. Returns must include all accessories and original packaging.
Email contact@smokaybbq.co.uk with your order number and reason for return. We’ll send return instructions and, where eligible, a pre-paid shipping label.
Yes — used, heat-exposed, or fuel-contaminated BBQs cannot be returned unless faulty. Hygiene-sealed goods are returnable only if unopened
Refunds are processed to the original payment method within 3–10 business days after inspection of returned goods.
Delivery
Standard UK delivery takes 2–4 business days from dispatch. Orders placed before 12:00 (noon) are typically shipped the same or next working day.
Express delivery options may appear at checkout during eligible periods. Weekend delivery is available in select areas — fees vary by courier.
At this time, we only ship within the United Kingdom.
At this time, we only ship within the United Kingdom.
We’ll work directly with our courier partners to locate your shipment and provide updates. If the parcel is confirmed lost, we’ll send a replacement or refund your purchase.
Product & Safety Information
Unless stated otherwise, gas cylinders and regulators are sold separately. Always use compatible UK-spec regulators and hoses.
Never. All BBQs and smokers must be used outdoors in a well-ventilated area away from enclosed spaces, walls, and overhangs.
Use the type recommended by the manufacturer (charcoal, briquettes, wood pellets, or propane). Using the wrong fuel type can void your warranty
Allow it to cool fully, then remove debris with a wire brush. Avoid harsh chemicals — use mild detergent and water. Always disconnect gas before cleaning.
Payments & Invoices
We accept all major debit and credit cards, PayPal, and other secure options displayed at checkout.
Yes. All payments are encrypted and processed through secure third-party gateways. Smokey BBQ never stores your card information
Yes. All displayed prices are inclusive of UK VAT (20%).
Absolutely — email contact@smokaybbq.co.uk with your order number, and we’ll send a digital invoice.
WHAT MAKES THE KONNECTED KAMADO JOE SO SPECIAL?
The Kamado Joe Konnected Joe is special because it combines traditional
kamado-style grilling with advanced digital technology. Here are some
standout features:
-
Automatic Fire Starter (AFS): With the push of a button, the AFS
ignites your charcoal quickly and easily. -
Digital Kontrol Board: This allows you to set and monitor cooking
modes, grill temperature, meat probes, and session graphing. -
Kamado Joe App: Connect your grill to the app via WiFi to set and
adjust temperature, monitor meat probes, look up recipes, and more. -
Kontrol Fan: Maintains and regulates temperature consistently
throughout the cook by generating airflow. -
Automatic Cook Mode: Provides full digital control for a hands-off
cooking experience. -
Manual Cook Mode: For those who prefer the traditional kamado grilling
experience. - Air Lift Hinge: Significantly reduces dome weight for easy lifting.
-
2-Tier Divide & Conquer Cooking System: Allows you to cook various
foods at different temperatures simultaneously.
These features make the Konnected Joe a versatile and user-friendly
option for both beginners and experienced grillers. It’s designed to
make grilling and smoking easier, more precise, and more enjoyable.
We have a Konnected Joe in our Hitchin showroom, so you are welcome
to come along and check out this revolutionary new ceramic BBQ – opening
hours and address at the bottom of this page.
Experience a new era of ceramic grilling with the Kamado Joe® Konnected
Joe™ Wifi Charcoal Grill and Smoker with Auto-ignition and Wi-Fi
Temperature Control. Crafted with Kamado Joe innovation, this grill
combines traditional kamado style with digital technology for a
revolutionary cooking experience.
The Konnected Joe makes lighting a fire easy. Simply press the Automatic
Firestarter (AFS) button to ignite your charcoal, set your desired
cooking temperature with the digital Kontrol Board™ or the Kamado Joe
App and let the Kontrol Fan™ do the rest.
With multiple cooking functions the Konnected Joe allows you to enjoy
Kamado grilling and smoking your way. Automatic cook mode provides full
digital control, or try Classic mode, for the traditional Kamado
experience, with manual control just like a regular kamado or Joe. Serve
up adventure for every meal with the Konnected Joe by Kamado Joe.
-
18 -inch Wi-Fi ceramic grill with 250 sq.in. of cooking space - same
size as a regular Classic Joe I, II or III -
The Kontrol Board premium digital control panel features
24 -hour temperature graphing, notification alerts, and automatic
temperature control for precision cooking -
Control your cook and monitor your food from anywhere with the
compatible Kamado Joe App. Set and adjust your temperature and time,
monitor your meat probes, look up recipes, and continuously elevate
your craft - OR just control the air vents manually and use like a regular kamado
-
AFS (Automatic Fire Starter) button eliminates the need to
manually light your charcoal with a built-in element to quickly ignite
a flame -
Kontrol Fan automatically maintains your desired cooking temperature
from 225°F to 700°F -
Kontrol Tower top vent maintains consistent air setting during dome
opening and closing -
Allows for multiple cooking functions. Use the Automatic Cook Mode for
digitally connected cooking, or the Classic Cook Mode for a
traditional kamado grilling experience -
Includes lifting handles for easy and safe loading and unloading of
the grill – makes installation much easier than any other Joe or Kamado - Air Lift™ Hinge significantly reduces dome weight
-
Advanced Multi-Panel Firebox with new steel support chamber = much
simpler firebox installation than a regular Classic Joe -
2 -Tier Divide & Conquer® Cooking System for cooking various foods at
different temperatures, and accomodation of all the Classic Joe
cooking surfaces - Heavy duty power-coated steel grill cart with locking wheels
-
Other features and accessories included: Stainless steel latch,
Advanced Multi-panel (AMP) firebox, Stainless Steel Cooking Grates,
Folding Aluminum Side Shelves, Ash Tool, Heat Deflectors, Accessory
Rack, and 1 x Meat Probe. - Compatible in outdoor kitchens. See user manual for details
-
Compatible with the Classic Joe Cover and accessories, (with the
exception of the Charcoal Basket which will prevent use of the
Automatic Fire Starter) -
Note: Mains electrical power supply is required to use the AFS and
Kontrol Board functionality -
Warranty: Lifetime on ceramic parts. 5 Years on metal parts. 3 Years
on electronic parts
Q & A
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Smokey BBQ Ltd
UK-registered company dedicated to bringing quality outdoor cooking gear to enthusiasts nationwide.
We focus on reliable products, clear advice, and transparent service.
Our mission is simple: Better BBQs, less fuss, real flavour.
Registered Company: Smokey BBQ Ltd (15590024)
Address: 191 Horton Road, Yiewsley, West Drayton, UB7 8HP
Email: contact@smokaybbq.co.uk












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