





Hands-On Pizza Making Masterclass
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Delivery & Return
UK delivery services
- UK Standard Delivery (2–4 business days) to UK addresses; free on all orders.
- Tracked services with an email tracking link on dispatch.
- International shipping is currently not offered.
Dispatch times
- Orders placed by 12:00 (noon) UK time aim to dispatch same or next business day.
- Large/bulky items or peak periods may need extra handling; we’ll notify you.
Access & delivery restrictions
- Please ensure suitable access for bulky cartons/pallets; staircases or narrow entries may require special arrangements.
- A person aged 18+ must accept delivery for gas‑compatible appliances.
Missed deliveries & address issues
- For missed deliveries or address corrections after dispatch, re‑delivery fees may apply. We’ll help rearrange promptly.
Change-of-mind returns
Return unused, unassembled items within 60 days of delivery for refund or exchange.
Must be resalable, with all accessories and original packaging.
Free returns (UK mainland)
Email contact@smokaybbq.co.uk with your order number to start a return. Eligible items get a pre-paid return label.
Exclusions
Used, assembled, heat-exposed, or fuel-contaminated goods (including fired grills) are non-returnable unless faulty.
Hygiene-sealed items if seal opened.
Customised/made-to-order items except for faults.
Faulty or incorrect items
Report within 48 hours (with photos). We’ll repair, replace, or refund, and cover collection cost if confirmed faulty.
Refunds
Processed to original payment method within 3–10 business days after inspection.
Return address
SMOKEY BBQ LIMITED (Returns)
191 Horton Road, Yiewsley, West Drayton, United Kingdom, UB7 8HP
Returns & Exchanges
You can return eligible, unused, unassembled products within 60 days of delivery for a full refund or exchange. Returns must include all accessories and original packaging.
Email contact@smokaybbq.co.uk with your order number and reason for return. We’ll send return instructions and, where eligible, a pre-paid shipping label.
Yes — used, heat-exposed, or fuel-contaminated BBQs cannot be returned unless faulty. Hygiene-sealed goods are returnable only if unopened
Refunds are processed to the original payment method within 3–10 business days after inspection of returned goods.
Delivery
Standard UK delivery takes 2–4 business days from dispatch. Orders placed before 12:00 (noon) are typically shipped the same or next working day.
Express delivery options may appear at checkout during eligible periods. Weekend delivery is available in select areas — fees vary by courier.
At this time, we only ship within the United Kingdom.
At this time, we only ship within the United Kingdom.
We’ll work directly with our courier partners to locate your shipment and provide updates. If the parcel is confirmed lost, we’ll send a replacement or refund your purchase.
Product & Safety Information
Unless stated otherwise, gas cylinders and regulators are sold separately. Always use compatible UK-spec regulators and hoses.
Never. All BBQs and smokers must be used outdoors in a well-ventilated area away from enclosed spaces, walls, and overhangs.
Use the type recommended by the manufacturer (charcoal, briquettes, wood pellets, or propane). Using the wrong fuel type can void your warranty
Allow it to cool fully, then remove debris with a wire brush. Avoid harsh chemicals — use mild detergent and water. Always disconnect gas before cleaning.
Payments & Invoices
We accept all major debit and credit cards, PayPal, and other secure options displayed at checkout.
Yes. All payments are encrypted and processed through secure third-party gateways. Smokey BBQ never stores your card information
Yes. All displayed prices are inclusive of UK VAT (20%).
Absolutely — email contact@smokaybbq.co.uk with your order number, and we’ll send a digital invoice.
Fancy upping your Pizza Game? Or wondering what the pizza trend is all about? Need some help and advice on pizza making? This class would be ideal for you.
- Duration: 4 -5 hours
- Various Dates Available
- Hands-On: You will be making 2 types of dough from scratch and preparing pizzas and cooking them on the latest home pizza ovens from Ooni and Gozney
- Maximum 8 persons
Come along to our Hands-On Pizza Making Masterclass, where you will;
- Make 2 batches of fresh dough from scratch – we’ll show you how to make both Italian Thin & Crispy and Neapolitan dough. You’ll leave this dough to rest for a couple of hours, and then we’ll show you how to ball it, ready for you to take home, prove it and use it or freeze it
- We’ll teach you how to make a batch of dough by hand, and another batch using the new Ooni Halo Pro mixer
- We’ll have some freshly proved Italian and Neapolitan dough for you to then make some pizzas, and we’ll show you how to stretch the dough without tearing it, and make 3 -4 pizzas each – you can eat these or take them home with you (we’ll provide takeaway boxes)
- Learn how to prevent your dough sticking to the pizza peel, and plenty of other top pizza tips!
- Get inspired by new recipes and ideas from our pizza expert
- Cook your Pizzas in your choice of ovens, listed below – try as many different ovens as you like!
- Ask our pizza expert for any pizza advice
You’ll share a work bench with one other attendee, and first of all we’ll give you all the ingredients and equipment to prepare a batch of dough from scratch, and we’ll show you how to prepare this either in a mixer or by hand, whichever you prefer. This dough will need to prove before being cooked, so you will portion it up and take this home with you in the takeaway containers that we’ll provide. You can freeze this dough at home if you wish, or prove it in your fridge at home, and use it sooner!
Then we’ll supply you with some ready-proven doughballs, and we’ll show you how to prepare your pizza base into a good circular shape, and how to top it – we’ll supply sauce, mozzarella and a range of different toppings for you to try. You’ll have enough dough to make at least 3 pizzas that you can eat or take home with you!
And then you can choose your oven of choice from those below, and cook your creations;
- Gozney Dome fired with Wood
- Gozney Dome fired with Gas
- Ooni Koda 16
- Ooni Koda 12
- Gozney Roccbox fired with Gas
- Ooni Karu 16 fired with Wood
We’ll show you dough making techniques, how to prepare your dough, prove it, stretch it and shape it to create your pizzas.
And you can eat your creations of course! Or share with others! Or take your pizza home with you – takeaway boxes will be provided.
Free Refreshments will be provided throughout the Class, which runs for 4-5 hours.
All attendees must be aged at least 16 years of age. Nobody under the age of 16 is permitted in the demonstration / cooking area.
Q & A
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Smokey BBQ Ltd
UK-registered company dedicated to bringing quality outdoor cooking gear to enthusiasts nationwide.
We focus on reliable products, clear advice, and transparent service.
Our mission is simple: Better BBQs, less fuss, real flavour.
Registered Company: Smokey BBQ Ltd (15590024)
Address: 191 Horton Road, Yiewsley, West Drayton, UB7 8HP
Email: contact@smokaybbq.co.uk












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