



Gozney Arc XL 16″ Gas Pizza Oven in Off-Black Colour
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Delivery & Return
UK delivery services
- UK Standard Delivery (2–4 business days) to UK addresses; free on all orders.
- Tracked services with an email tracking link on dispatch.
- International shipping is currently not offered.
Dispatch times
- Orders placed by 12:00 (noon) UK time aim to dispatch same or next business day.
- Large/bulky items or peak periods may need extra handling; we’ll notify you.
Access & delivery restrictions
- Please ensure suitable access for bulky cartons/pallets; staircases or narrow entries may require special arrangements.
- A person aged 18+ must accept delivery for gas‑compatible appliances.
Missed deliveries & address issues
- For missed deliveries or address corrections after dispatch, re‑delivery fees may apply. We’ll help rearrange promptly.
Change-of-mind returns
Return unused, unassembled items within 60 days of delivery for refund or exchange.
Must be resalable, with all accessories and original packaging.
Free returns (UK mainland)
Email contact@smokaybbq.co.uk with your order number to start a return. Eligible items get a pre-paid return label.
Exclusions
Used, assembled, heat-exposed, or fuel-contaminated goods (including fired grills) are non-returnable unless faulty.
Hygiene-sealed items if seal opened.
Customised/made-to-order items except for faults.
Faulty or incorrect items
Report within 48 hours (with photos). We’ll repair, replace, or refund, and cover collection cost if confirmed faulty.
Refunds
Processed to original payment method within 3–10 business days after inspection.
Return address
SMOKEY BBQ LIMITED (Returns)
191 Horton Road, Yiewsley, West Drayton, United Kingdom, UB7 8HP
Returns & Exchanges
You can return eligible, unused, unassembled products within 60 days of delivery for a full refund or exchange. Returns must include all accessories and original packaging.
Email contact@smokaybbq.co.uk with your order number and reason for return. We’ll send return instructions and, where eligible, a pre-paid shipping label.
Yes — used, heat-exposed, or fuel-contaminated BBQs cannot be returned unless faulty. Hygiene-sealed goods are returnable only if unopened
Refunds are processed to the original payment method within 3–10 business days after inspection of returned goods.
Delivery
Standard UK delivery takes 2–4 business days from dispatch. Orders placed before 12:00 (noon) are typically shipped the same or next working day.
Express delivery options may appear at checkout during eligible periods. Weekend delivery is available in select areas — fees vary by courier.
At this time, we only ship within the United Kingdom.
At this time, we only ship within the United Kingdom.
We’ll work directly with our courier partners to locate your shipment and provide updates. If the parcel is confirmed lost, we’ll send a replacement or refund your purchase.
Product & Safety Information
Unless stated otherwise, gas cylinders and regulators are sold separately. Always use compatible UK-spec regulators and hoses.
Never. All BBQs and smokers must be used outdoors in a well-ventilated area away from enclosed spaces, walls, and overhangs.
Use the type recommended by the manufacturer (charcoal, briquettes, wood pellets, or propane). Using the wrong fuel type can void your warranty
Allow it to cool fully, then remove debris with a wire brush. Avoid harsh chemicals — use mild detergent and water. Always disconnect gas before cleaning.
Payments & Invoices
We accept all major debit and credit cards, PayPal, and other secure options displayed at checkout.
Yes. All payments are encrypted and processed through secure third-party gateways. Smokey BBQ never stores your card information
Yes. All displayed prices are inclusive of UK VAT (20%).
Absolutely — email contact@smokaybbq.co.uk with your order number, and we’ll send a digital invoice.
Gozney Arc XL – The world’s most advanced compact pizza oven that has it
all – cook pizza in 60 seconds or less with Gozney’s revolutionary high
950°F/”500°C performance, intuitive features, and a game-changing gas
burner that replicates a traditional wood-fired flame – all in a sleek
profile that fits perfectly just where you want it. Whether you are a
chef or a beginner, with Arc XL it’s easier than ever before to create
epic pizza.
- Pizza Capacity: 1×16″ Pizza
- Weight 26.5kg
- Internal Dimensions 427mm Wide x 517mm Deep x 173mm High
Revolutionary Lateral Gas Burner
Arc XL’s lateral gas burner recreates a traditional wood-fired flame,
creating the perfect balance of high performance and intuitive, precise
control, making it easy and fun to cook all kinds of pizza, and more. As
more space means more pizza, the new lateral burner also frees up room
on the large 16.8”x 20.3” 20mm cordierite stone oven floor so you can
make bigger pizzas and easily maneuver them as you go.
Inspired Aesthetic
Arc XL brings Gozney’s renowned design ethos into a sleek form that’s
compact outside but spacious inside meaning you can create restaurant
worthy pizza regardless of the size of your outdoor space and then
easily store it away on a rainy day. Drawing on the aesthetic of the
Gozney Dome, the Arc XL shares its iconic shape and a high temperature
painted shell that makes it not only beautiful but extra durable, water
resistant and UV stable ensuring your oven is protected from the
elements all year round.
Built-in Digital Thermometer
Whether it’s a Neapolitan or a New York you’re looking to create, the
Arc XL’s built-in digital thermometer ensures you get the perfect bake
every time by alerting you to the ideal temperature for your favorite
pizza styles.
Unbeatable Heat Retention
With a plug and play set up, the Arc XL reaches and holds temperatures
of up to 950°F/ 500°C so you can cook pizza a!ter pizza in just 60
seconds. The oven’s new lateral burner creates a flame that replicates a
wood fire like no other, fanning out and rolling across the domed
ceiling which when paired with the professional ratios of oven
insulation and 20mm thick stone floor ensures an even heat distribution
and superior heat consistency.
Professional Grade, Built To Last
Arc XL was designed and built to bring the performance and intuitive
features of our industry-leading commercial ovens to your backyard.
Built to last with pro-grade materials, the Arc XL features a new
exhaust which draws out air from the oven and reduces the build-up of
soot and a new removable stone floor futureproofing the oven and
increasing its longevity and lifespan so you can use it for years to come
Q & A
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Smokey BBQ Ltd
UK-registered company dedicated to bringing quality outdoor cooking gear to enthusiasts nationwide.
We focus on reliable products, clear advice, and transparent service.
Our mission is simple: Better BBQs, less fuss, real flavour.
Registered Company: Smokey BBQ Ltd (15590024)
Address: 191 Horton Road, Yiewsley, West Drayton, UB7 8HP
Email: contact@smokaybbq.co.uk









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