





Char-Broil Charcoal L Charcoal BBQ
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Delivery & Return
UK delivery services
- UK Standard Delivery (2–4 business days) to UK addresses; free on all orders.
- Tracked services with an email tracking link on dispatch.
- International shipping is currently not offered.
Dispatch times
- Orders placed by 12:00 (noon) UK time aim to dispatch same or next business day.
- Large/bulky items or peak periods may need extra handling; we’ll notify you.
Access & delivery restrictions
- Please ensure suitable access for bulky cartons/pallets; staircases or narrow entries may require special arrangements.
- A person aged 18+ must accept delivery for gas‑compatible appliances.
Missed deliveries & address issues
- For missed deliveries or address corrections after dispatch, re‑delivery fees may apply. We’ll help rearrange promptly.
Change-of-mind returns
Return unused, unassembled items within 60 days of delivery for refund or exchange.
Must be resalable, with all accessories and original packaging.
Free returns (UK mainland)
Email contact@smokaybbq.co.uk with your order number to start a return. Eligible items get a pre-paid return label.
Exclusions
Used, assembled, heat-exposed, or fuel-contaminated goods (including fired grills) are non-returnable unless faulty.
Hygiene-sealed items if seal opened.
Customised/made-to-order items except for faults.
Faulty or incorrect items
Report within 48 hours (with photos). We’ll repair, replace, or refund, and cover collection cost if confirmed faulty.
Refunds
Processed to original payment method within 3–10 business days after inspection.
Return address
SMOKEY BBQ LIMITED (Returns)
191 Horton Road, Yiewsley, West Drayton, United Kingdom, UB7 8HP
Returns & Exchanges
You can return eligible, unused, unassembled products within 60 days of delivery for a full refund or exchange. Returns must include all accessories and original packaging.
Email contact@smokaybbq.co.uk with your order number and reason for return. We’ll send return instructions and, where eligible, a pre-paid shipping label.
Yes — used, heat-exposed, or fuel-contaminated BBQs cannot be returned unless faulty. Hygiene-sealed goods are returnable only if unopened
Refunds are processed to the original payment method within 3–10 business days after inspection of returned goods.
Delivery
Standard UK delivery takes 2–4 business days from dispatch. Orders placed before 12:00 (noon) are typically shipped the same or next working day.
Express delivery options may appear at checkout during eligible periods. Weekend delivery is available in select areas — fees vary by courier.
At this time, we only ship within the United Kingdom.
At this time, we only ship within the United Kingdom.
We’ll work directly with our courier partners to locate your shipment and provide updates. If the parcel is confirmed lost, we’ll send a replacement or refund your purchase.
Product & Safety Information
Unless stated otherwise, gas cylinders and regulators are sold separately. Always use compatible UK-spec regulators and hoses.
Never. All BBQs and smokers must be used outdoors in a well-ventilated area away from enclosed spaces, walls, and overhangs.
Use the type recommended by the manufacturer (charcoal, briquettes, wood pellets, or propane). Using the wrong fuel type can void your warranty
Allow it to cool fully, then remove debris with a wire brush. Avoid harsh chemicals — use mild detergent and water. Always disconnect gas before cleaning.
Payments & Invoices
We accept all major debit and credit cards, PayPal, and other secure options displayed at checkout.
Yes. All payments are encrypted and processed through secure third-party gateways. Smokey BBQ never stores your card information
Yes. All displayed prices are inclusive of UK VAT (20%).
Absolutely — email contact@smokaybbq.co.uk with your order number, and we’ll send a digital invoice.
The Char-Broil Charcoal L Charcoal BBQ is fully loaded with features
such as an adjustable charcoal grate and an easily accessible front
mounted slide out ash tray for simple cleaning. The height-adjustable
charcoal grate gives the capability of controlling the grilling
temperature by expanding or contracting the gap between the glowing
coals and the grill grate to achieve different cooking temperatures and
tastes. The lid temperature gauge monitors the internal temperature
easily without the needing to open the lid allowing the control the heat
more successfully by using the adjustable chimney to increase or
restrict the air circulation to influence the internal temperature to
achieve the best grilling conditions for perfect grilling results. The
warming rack gives the ability to batch cook, cook more delicate items,
warm burger buns or cope with different cooking rates so fantastic menus
will all arrive on the plate at the same time.
A Char-Broil Charcoal L Charcoal BBQ includes a front shelf with a side
shelf for food prep and plating with utensil hooks for accessories and a
practical base shelf for extra storage space. Sitting just below the
front shelf is the easily accessible ash trap with it’s front handle to
make cleaning and maintenance of the bbq as simple a process as
possible. The large wheels make it easy and safe to move for successful
manoeuvrability on grass and gravel with little effort being needed to
achieve this with the bottle opener giving the option of refreshment
when the heat is on.
- Cooking Grate Size: 70cm x 49cm
- BBQ Size: 133cm Wide x 78cm Deep
- Weight 44.5kg
You can also make this BBQ into an offset smoker, by adding a Char-Broil
Charcoal 2Go model – simply bolt this to the side of the Charcoal L, and
use the smaller box as the heat source, with your food in the large
chamber. This method enables low temperatures to be achieved for ‘low
and slow’ smoking technique.
Q & A
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Smokey BBQ Ltd
UK-registered company dedicated to bringing quality outdoor cooking gear to enthusiasts nationwide.
We focus on reliable products, clear advice, and transparent service.
Our mission is simple: Better BBQs, less fuss, real flavour.
Registered Company: Smokey BBQ Ltd (15590024)
Address: 191 Horton Road, Yiewsley, West Drayton, UB7 8HP
Email: contact@smokaybbq.co.uk









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