Smokey BBQ Ltd is a UK-registered company dedicated to bringing quality outdoor cooking gear to enthusiasts nationwide. We focus on reliable products, clear advice, and transparent service.

Our mission is simple: Better BBQs, less fuss, real flavour.

We sell:

• Gas and charcoal BBQs and smokers

• Fire pits and fuel

• Tools, covers and replacement parts

Registered Company: Smokey BBQ Ltd (15590024)

Address: 191 Horton Road, Yiewsley, West Drayton, UB7 8HP

Email: contact@smokaybbq.co.uk

❓ Frequently Asked Questions (FAQ)

Delivery

How long does delivery take? 2–4 business days after dispatch.

Do you ship internationally? Not at this time.

Can I track my parcel? Yes — tracking links are emailed on dispatch.

Returns

How long do I have to return? 60 days for unused items.

How do I start a return? Email contact@smokaybbq.co.uk with your order number.

Are used grills returnable? No, unless faulty under warranty.

Warranty and Support

Is there a warranty? Yes, manufacturer warranties apply; we assist with claims.

What if my item arrives damaged? Send photos within 48 hours; we’ll repair, replace or refund.

Safety

Can I use a grill indoors? Never — BBQs must be used outdoors with proper ventilation.

Do you supply gas regulators? Only when specified; use UK-spec parts for safety.

Payments & VAT

Which payments do you accept? All major cards and PayPal.

Do prices include VAT? Yes — 20 % VAT is included in displayed prices.

Can I get a VAT invoice? Yes, email contact@smokaybbq.co.uk.