UK delivery services

• UK Standard Delivery (2–4 business days) to UK addresses; free on all orders.
• Tracked services with an email tracking link on dispatch.
• International shipping is currently not offered.

Dispatch times

• Orders placed by 12:00 (noon) UK time aim to dispatch same or next business day.
• Large/bulky items or peak periods may need extra handling; we’ll notify you.

Access & delivery restrictions

• Please ensure suitable access for bulky cartons/pallets; staircases or narrow entries may require special arrangements.
• A person aged 18+ must accept delivery for gas‑compatible appliances.

Missed deliveries & address issues

• For missed deliveries or address corrections after dispatch, re‑delivery fees may apply. We’ll help rearrange promptly.